EdgePBX connects cloud communication platforms, local PSTN lines, SIP and WebRTC endpoints, AI services and business systems at the network edge. Local call control, media processing and routing keep working even when the WAN is unavailable.
Port mix, protocol support and survivability features depend on the selected model and project design.
EdgePBX is a next-generation intelligent edge voice gateway for distributed organizations. It sits between the cloud and the local site, connecting carrier lines, legacy analog phones, SIP endpoints, WebRTC clients, AI applications and business systems.
Core call control, media processing and base routing policies run locally at the edge. When the public network is interrupted, local extension calls, local recording and basic outbound calling can continue without waiting for the cloud to recover.
A unified abstraction layer converts PSTN, FXS/FXO, SIP, WebRTC and MQTT into one manageable communication node—so traditional voice and AI services can share the same local infrastructure.
EdgePBX places call control and media processing where the calls actually happen, while keeping cloud management and AI services in the loop.
Connect to Cloud PBX, Vantek Console, AI speech services and cross-site management without forcing every call through the cloud.
Local call control, media processing, routing, recording and security run on the gateway, close to users and lines.
Keep existing analog assets and connect modern SIP, WebRTC and AI endpoints through the same gateway.
EdgePBX performs call control, media processing and base routing locally. Cloud services remain available for management, AI and cross-site collaboration, but are not a single point of failure for local calls.
EdgePBX combines hardware-level and software-level survivability so that a power, network or cloud incident does not stop every call.
Hardware-level failover keeps designated PSTN lines reachable if the device loses power.
Local extensions, local recording and basic outbound calling can continue without a working internet connection.
The gateway probes network state and automatically sends calls to local extensions when the cloud contact center is unreachable.
Inbound calls can wait in an edge queue when the front desk or local agents are busy, reducing abandoned calls.
Enterprise firewall capabilities help protect against SIP scanning, DDoS and brute-force attempts at the site boundary.
Store recordings at the edge to meet local data and compliance requirements while keeping quality review possible.
EdgePBX gives AI applications a high-quality, low-latency audio and signaling path into the site—without replacing the existing phone system.
EdgePBX is designed for distributed deployment. Device, port and line status are exposed through APIs, while MQTT and VPN networking keep remote sites manageable without a local IT team.
Deploy EdgePBX at branches, hotels and service sites, and keep the cloud in control of policy, AI and cross-site collaboration.
Deploy a core Cloud PBX or Vantek Console at headquarters and a lightweight EdgePBX at each store or office.
Business outcome: free short-number dialing over VPN, a consistent outbound caller ID and lower branch IT workload.
Aggregate analog room phones, SIP front-desk consoles and smart room controllers in the hotel equipment room.
Business outcome: reuse existing analog assets and add AI voice services and smart-room control without replacing every phone.
Connect local agents through WebRTC and CTI, then link the gateway to your web console and large language models.
Business outcome: real-time customer context, intent prediction and script prompts, with automatic CRM tickets after the call.
EdgePBX can be paired with a unified recording and AI quality inspection platform. The platform provides recording management and a configurable QC framework that customers can adapt to their own processes, standards and systems.
Recording access methods, open interfaces and delivery scope depend on the actual product version and project plan.
EdgePBX uses industrial-grade components and a fanless design for silent, 24/7 operation. Standard and custom port combinations support small offices, branch sites and extension-dense locations.
Common combinations for branch offices and local offices.
| Model | FXO Trunk Ports | FXS Extension Ports | Recommended Use |
|---|---|---|---|
| 4O2S | 4 | 2 | Small office with multiple PSTN lines |
| 6O4S | 6 | 4 | Medium branch with local extensions |
| 4O12S | 4 | 12 | Central office with dense local extensions |
Port combinations for specific industry requirements.
| Model | FXO | FXS |
|---|---|---|
| 3O3S | 3 | 3 |
| 4O4S | 4 | 4 |
| 8O8S | 8 | 8 |
Custom port configurations are available for non-standard industry requirements. Final port count, power-loss bypass behavior and accessory options are confirmed in the project design.
Tell us about your sites, existing lines, endpoints and AI requirements. We will help define the right EdgePBX model, port mix and deployment architecture.
Share your deployment scope and we will respond with a tailored plan.