SMS Messaging
Send transactional and conversational messages with delivery reporting, subject to local rules and sender requirements.
Solutions · Communications API
One API for global messaging and voice
Connect SMS, voice, and business numbers through a single integration and route every conversation into your own platform.
Capabilities
What you can build
Use one integration to add communication features to your product or internal systems.
Voice Connectivity
Connect inbound and outbound calls to SIP, PBX, or cloud contact center environments.
Number Management
Order and manage local, national, toll-free, and mobile numbers across supported markets.
Integration
How it works
A practical path from first integration to production traffic.
Choose Channels
Confirm the markets, channels, and number types you need.
Connect Your Systems
Integrate REST endpoints and authenticate your applications.
Configure Routing
Assign numbers, destinations, and call or message handling rules.
Launch and Monitor
Go live, receive events, and review delivery or call records.
Developer Experience
Built for developers
Straightforward integration, observable events, and support when you need it.
REST API
Use standard REST endpoints and authentication to integrate messaging and voice into your stack.
Events and Reports
Receive delivery and call events, and review message or call records for operations and support.
Documentation and Support
Work with technical documentation and a team that understands number provisioning and routing.
Use Cases
Common integration scenarios
Start with one workflow, then expand to more markets and channels.
Transactional Notifications
Send order updates, alerts, and service messages to customers in supported markets.
Customer Support
Route inbound calls and messages into your support tools with the context agents need.
Marketing Journeys
Connect messaging to campaigns and automated journeys. See Smart Marketing for planning and measurement.
Coverage & Compliance
Plan for local requirements
Channel availability, sender requirements, message content rules, and opt-in obligations vary by country and carrier. Voice coverage and number types also depend on the target market.
We help you review number resources, documentation, and routing options before launch. Production use is subject to applicable local regulations and carrier policies.
Related solutions: <a href="/solutions/marketing">Smart Marketing</a> · <a href="/solutions/service-cloud">Service Cloud</a> · <a href="/cloud-pbx">Cloud PBX</a>