Local storefront presence
Use local or toll-free numbers that match the customer's market.
Industries
Communication workflows for cross-border teams
Industry-specific number, voice and messaging setups for e-commerce, finance and global expansion teams.
Cross-Border E-Commerce
Support shoppers before and after the order
Use local numbers, routed calls and timely notifications to serve customers in each market.
Order and after-sales calls
Route calls to sales, support or fulfillment teams by market and language.
Campaign and delivery updates
Connect messaging and voice journeys through the Communications API.
Multi-market teams
Give each market a dedicated number and a clear reporting view.
Cross-Border Finance
Keep customer conversations secure and documented
Support advisors and service desks across markets with controlled routing and call records.
Compliant number applications
Number resources are reviewed against local documentation requirements.
Secure call routing
Route calls to the right advisor or service desk by market or language.
Call records and quality
Use recording and reporting to support service quality and internal review.
Continuity planning
Combine cloud PBX with local equipment options to reduce single points of failure.
Global Expansion
Enter new markets with a repeatable setup
Combine local presence, central management and a standard deployment pattern for each new market.
Local presence
Choose numbers across 93 countries and regions.
Central management
Manage numbers, users and call flows from one platform.
Distributed teams
Route calls to offices, remote staff or contact centers.
Repeatable rollout
Standardize number types, call flows and endpoints for each new market.