Front Desk
One-touch reception calling for check-in questions, requests and emergencies.
Fanvil H5 · Hotel IP Phone
H5 A Clear, Simple Phone for Every Guest Room
A 3.5-inch color-screen hotel phone with six programmable service keys, HD voice, PoE and dual 10/100 ports. Designed for guest rooms, serviced apartments and boutique hotels that need a simple, reliable guest experience.
Screen content, key labels and deployment options are configured per property and SIP platform.
Guest Room 1208
Ready
Welcome to
Harbor Hotel
Front Desk
Press 1 for reception · 2 for housekeeping
Color display
3.5"
480 × 320
Service keys
6
programmable
Product Overview
What is H5?
H5 is a hotel IP phone designed for guest rooms, serviced apartments and boutique hotels. It combines a 3.5-inch color screen, a familiar handset and six programmable service keys in a compact desk phone.
The phone supports two SIP lines and standard hotel call features: hold, transfer, call waiting, voicemail, hotline and hot desking. Six programmable keys can be labeled for front desk, housekeeping, room service, wake-up calls or other guest services.
H5 connects through dual 10/100 Ethernet ports and PoE, with an optional power adapter. A USB port is available for charging guest devices, and the screen can display custom text and hotel branding.
A guest-room phone that is easy to use, easy to brand and easy to
support.
Hotel Service Keys
Six keys for the services guests use most
Configure each programmable key for a hotel service and label it on the color screen. Guests press one key instead of remembering extension numbers.
Housekeeping
Let guests request room cleaning, towels or supplies without dialing an extension.
Room Service
Connect guests to in-room dining or restaurant reservations with one key.
Wake-Up Calls
Provide a visible wake-up service key alongside the hotel's PBX wake-up feature.
Concierge & Info
Offer direct access to concierge, transport, local information or ticketing services.
Custom Services
Use the remaining keys for spa, laundry, maintenance or property-specific services.
Core Features
Simple for guests, manageable for hotel IT
H5 covers the voice, screen and network basics needed for a guest-room phone without unnecessary complexity.
HD Voice
HD handset and full-duplex speaker with AEC, VAD, CNG, BNE, NR and packet-loss concealment.
3.5" Color Screen
A 480×320 color display for guest instructions, service labels and custom hotel branding.
2 SIP Lines
Support two SIP accounts with hold, transfer, call waiting, voicemail, hotline and hot desking.
PoE & Dual Ports
Two 10/100 Ethernet ports support network bridging and PoE, reducing adapters and desk cabling.
USB Charging
A USB port lets guests charge a phone or other device from the guest-room desk.
SIP Compatibility
Connect to mainstream SIP IP PBX, softswitch and IMS platforms used in hotel voice networks.
Deployment & Management
Roll out guest-room phones without touching every handset
H5 supports auto provisioning, web management and standard network security features for hotel IT teams.
Auto Provisioning
Deploy with FTP/TFTP/HTTP/HTTPS, DHCP Option 66, SIP PnP or TR-069.
Web Management
Web UI, packet capture, configuration import/export and software upgrade simplify support.
VLAN & QoS
Separate voice traffic and prioritize real-time audio on the hotel network.
Network Security
802.1x access control, TLS/SRTP, L2TP/OpenVPN and VLAN support.
Syslog & Records
System logs and call records help hotel IT diagnose line and guest service issues.
Action URL / Active URI
Trigger hotel workflows or application actions from phone events.
Hotel Scenarios
A guest-room phone for different property types
Use the same phone across standard rooms, serviced apartments and boutique properties, with labels and screen content matched to each hotel.
Standard Hotel Rooms
Give guests a clear handset, six service keys and a color screen with front-desk and housekeeping instructions.
Fit: limited-service, chain and full-service hotels that need a simple in-room phone.
Serviced Apartments
Provide two SIP lines and programmable keys for reception, maintenance and local services.
Fit: serviced apartments and extended-stay properties with simple voice needs.
Boutique & Branded Properties
Use the color screen for hotel branding and custom service labels that match the property's style.
Fit: boutique hotels and small groups that want a branded guest-room experience.
Specifications
Telephony, audio and physical specifications
The table summarizes H5. Confirm firmware, color and accessories with the project team before ordering.
Telephony, Audio & Network
Voice, screen and connectivity capabilities.
| SIP lines | 2 |
| Display | 3.5" 480×320 color screen (H5) |
| Programmable keys | 6 DSS keys |
| Audio | HD handset/speaker; G.711A/U, G.723.1 High/Low, G.729AB, G.722, G.726-32 |
| Voice processing | AEC, VAD, CNG, BNE, NR, packet-loss concealment; jitter buffer up to 300ms |
| Network | 2× 10/100 Mbps Ethernet (bridge); PoE; 802.1x; VLAN; QoS |
| VPN | L2TP, OpenVPN |
| Protocols | SIP 2.0 over UDP/TCP/TLS; RTP/RTCP/SRTP; STUN; DHCP; PPPoE; SNTP; FTP/TFTP; HTTP/HTTPS; TR-069 |
| Management | Auto provisioning, Web UI, packet dump, config import/export, Syslog, software upgrade |
Physical & Key Layout
Keys, ports, power and dimensions.
| Screen | 3.5" 480×320 color screen (H5) |
| Keys | 26 keys: 6 DSS, 4 function, 12 dial, 2 volume, 1 mute, 1 speaker |
| Ports | 1× RJ9 handset; 2× RJ45 (network/PC); 1× USB (charging only) |
| Power | DC 5V/1A; standby 1.8–2.5W; peak 3–4.5W |
| Dimensions | 151.7×193.2×131.7 mm |
| Operating environment | 0–40°C; 10–95% relative humidity |
| Color / mounting | Black or white; desktop |
| Packaging | 8 pcs/carton; H5 net 7.36 kg; gross 8.52 kg |
| Package / carton | 225×210×125 mm; carton 515×435×245 mm |
Product functions and specifications are for reference and may change without notice. The shipped product and regional datasheet prevail.
Package & Options
What to plan for an H5 rollout
Confirm color, power and SIP provisioning for each property before ordering.
In the Box
H5 phone, handset, handset cord, 1.5 m CAT5 cable and phone stand.
Color & Power Options
Choose black or white. Power adapter is optional; PoE is supported through the network port.
Deployment
Register to a SIP IP PBX, softswitch or IMS platform; provision by DHCP Option 66, SIP PnP or TR-069.
Plan Your H5 Rollout
Make every guest call simple
Tell us about your property, room count, SIP platform and guest services. We will help define the H5 configuration and deployment plan.
Discuss your H5 requirements
Share your property scope and we will respond with a tailored plan.